How can we help?

FAQs for families

  • The focus of mentoring is giving students the confidence and resilience to achieve at school. Whereas traditional tutoring is often short-term support delivered by academic specialists, mentoring is deliberately longer-term support that focuses on character skills in order to drive academic engagement and attainment.

  • Our mentoring approach should always lead to students achieving their potential and it has academic success as a key focus throughout.

  • Constructive feedback is given after each session and reports are shared at the end of each month.

  • Sessions can take place in your home, online or in certain circumstances, at the Oppidan office in Hammersmith.

  • Through Zoom or similar platforms. We also enable our mentors to use Lesson Space to enhance their teaching.

  • We recommend sessions take place at least weekly, but we believe it’s up to your child to decide what’s best for them: we’re all about kids taking control of their education.

  • Each mentor is trained and equipped with the mentor handbook which is accessible digitally for all clients and via hard copy, at a small extra cost.

  • Our pairing is a careful process central to our mentoring mission but if the match does not initially prove successful, we are very happy to find a more suitable replacement.

  • Call the team in the office on +44 (0) 203 4093359 for an initial chat or email enquiries@oppidaneducation.com.

  • Oppidan has now grown to a team of 200 inspiring mentors; a network of game changers who dedicate themselves to the personal development of each of their mentees.

  • We take care in matching the right mentor to each child, and during your initial call with a Client Manager, we will ask about your child’s interests and hobbies. We then speak with a range of mentors who have similar passions and have experience in the academic areas your child would like to focus on.

  • Yes – all our mentors have an Enhanced DBS.

  • Yes – all mentors experience Oppidan’s own safeguarding training and many have undergone EduCare’s Level 2 qualification.

  • Our rates start at £80 + VAT/hr. To get clients set up with us we have a one-off registration fee of £240 + VAT. All families pay this membership and become part of our community.

  • Membership provides access to our mentors, and you will need to register in order to book sessions.

  • You will be sent a membership invoice upon starting with Oppidan. Invoices for mentoring hours are sent on the 1st of every month for the previous month’s sessions. There are three payment options: automatic deferred payment (with card saved on the system), direct through the system and bank transfer.

  • No.

  • No – there are no hidden costs, and time on the phone is not chargeable. If you would like to speak to our Families Team, please email enquiries@oppidaneducation.com, or call us on +44(0)20 3409 3359.


FAQs for schools

  • We have two key areas of focus - moving school and leaving school. Our mentoring programmes fit into personal development and PSHE provision as well ‘Future Schools’ work at 11+/13+ and ‘Future Pathways’ work at 16+.

    Our two key offerings are transition support for leaving primary school (Year 5/6) and peer mentoring training for Year 12s.

  • Schools schedule full or half day programmes with us, often during ‘off-timetable’ days or at the beginning or end of term.

  • We are proud to work with schools of all shapes and sizes across both the private and state-funded sectors. Our partners, both private and state-funded, are based across the U.K and beyond.

  • Give our school's team a call: tell us what you need, and we will design something that suits your context and cohort size. We then recruit a suitable mentor group and train them for your exact needs.

    Workshops are led by one mentor normally to groups of 7-10 with a schedule created by us.

  • All impact and data are tracked on our platform, which gives parents and teachers easy access to the work happening on the ground.

    Parents can log in and see the reports on their children as well as accessing our supplementary resources.

  • Our platform houses a huge range of supplementary resources relevant to your educational context, especially around transition to secondary school and university.

    Any family doing a school programme also benefits from 50% off membership for our private mentoring.


FAQs for camp

  • You can either drop your children off at camp at 10am or they can get the coach from the Hammersmith Apollo that leaves at 9am on the 10th.

  • We have designed the camp activities to that the children try a lot of new things, push themselves and have a hell of a lot of fun while doing it. The mentor team run some Oppidan classic activities like Dragons Den, news week and conspiracy theories. We are inviting some special workshops such as Beat Boxing, Steel Drumming, Lazer Tag, The Circus, Young Titans, Ruffa Investment, Gong Baths, Orienteering UK, Vison Boards and so much more.

  • We will be sending out a daily newsletter to all the parents as well as having a constant stream of Instagram stories. We ask that you don’t leave your child with any technology so if you do really need to get hold of them, please just give us a call or email.

  • At 7:30am breakfast is served but the children can have breakfast whenever they want before 9am. At 8:30am every morning there is an optional yoga and mindfulness session. Then at 9am it is into your groups for a day of activities. You will have two yummy snack breaks and an hour free at lunch to chill and play. Then at 6pm each evening there is a performance followed by delicious dinner and an evening of fun. On the first night we have a talent show, second night the open-air cinema and for our final night it’s time to party!

  • We sadly don’t offer cash refunds, but we are happy to give you credit to use across Oppidan’s services. You must let us know you will no longer be attending before 14 days of the camp in order to receive credit for your place. After the 26th of June 2023 at 12 pm, we cannot offer any form of credit.

  • You will receive a packing list in your confirmation email. This also has a link to a ready-made Amazon list that you can use to get what you need.

  • If your child is coming as part of a group, we will make sure they are in a tent with at least one or two others that they know. We will not put large groups of children that know each other together as we want to encourage all the campers to make lots of new friends.

  • Camp tickets are £960. This includes accommodation, food, workshops and activities.

    The coach from London to camp is £40 extra.

  • Everyone on site is DBS checked. There is a 24/7 security team on the site who regularly do checks around the camp. All our leaders at camp have been through Educare safeguarding and first aid training. All team members are trained in our Safer Recruitment Policy.

  • When you are buying your ticket, you select any camp stash that you would like. This will then be given to your child in the final assembly of the camp.

  • Four days and three nights.

  • You can book 2023 tickets here.

  • The bus departs from Hammersmith, London on 11th July at 9:15 am and arrives at Camp at 10:15 am on the first day. Parents and guardians are asked to drop off their children by 10 am on the first day and collect their children at 2.30 pm on the last day. For those traveling on the bus, they will arrive back at Hammersmith, London on 13th July at approximately 2:30 pm.

  • Not being a school or childcare company and therefore not registered with Ofsted, we unfortunately cannot accept Childcare Vouchers.

  • Yes, we do but sadly all our early bird tickets are now sold out.

  • Yes.

  • Yes. All our camp leaders are First Aid trained and all our camps are kitted out with First Aid boxes. We have contact details for local doctors and hospitals at hand. We also always have two dedicated matrons and two medics on-site and a very cosy sickbay.

  • Yes – we always have two matrons and two medics on-site to deal with any illness or injury. Our matrons are also on hand to deal with any home sickness or sadness.

  • All our mentors have experience working with children in a 1:1 capacity. All our camp mentors are safeguarding trained through EduCare and have been trained extensively by Oppidan in preparation for their camp work. Staff that have worked for us previously are assessed each year to make sure their training is up-to-date and applicable. All camp leaders are first aid trained, and our chefs have hygiene certificates.

  • Our camp staff ratios will be predominantly 1:6.

  • Yes.

  • Yes. Five members of staff will be on duty throughout the night.

  • Children sleep in single-sex, canvas bell tents in groups of 6-8. Children will be allocated a tent based on their age. In order to make sure that children coming to camp on their own make friends very quickly we won’t put large groups of children who know each other together. We will make sure to have at least one person from your tent request in a tent with your child.

  • Yes.

  • All meals are prepared freshly by our chefs, on site, in our working kitchen. The menu changes daily, offering dishes such as fajitas, pies and Bolognese, to apple pies, pavlovas, fresh fruit and homemade snacks. There is also a barbecue.

  • Absolutely. We can provide meals for halal, lactose-free, wheat-free, coeliac, vegetarian and all other diets. Please specify your dietary requirement when you sign up.

  • When you fill out your form, you will be asked to outline any medical issues. All members of staff will be made aware of such issues and can administer whatever is required.

  • There are separate on-site loos for both boys and girls. Hot single-sex showers are also available on site. Children can shower daily either morning or evening.

  • There is no organised or direct contact with any animals on Oppidan Camp. That said, the parkland we use may have the odd bird or a wild deer appear on occasion.

  • All venues and activities have been risk assessed. We review our risk assessment and health and safety documents before each season of camps, providing staff with a clear incident and emergency management plan.

  • Yes - all major insurance policies are in place.

  • The staff members will collect all lost property at the end of the camp and send it back to our office in Hammersmith. We’d suggest adding nametags to your children’s clothes!

  • Our camps are set up to cater for all conditions. We will, to the best of our ability, update parents in advance of the camp regarding any adverse weather conditions predicted for the week.

  • Though issues are few and far between, we have a system of warnings in place. Should bad behaviour persist, we will call the child's parents immediately to explain the situation. As a last resort, we reserve the right to have any child collected from camp.

  • Oppidan's lead mentors are trained in First Aid and we ask that you give us due notice of any relevant allergies or medication when you complete your sign-up forms. When children are taken sick, we are sure to call the parents to discuss their illness or injury. Local doctors and hospitals are at hand if needed and children will be cared for in line with Oppidan's own Health & Safety procedure.

  • If you cancel with less than 2 weeks' notice, no refund or credit is eligible. This will be after the 26th of June 2023.

    If you cancel your place with more than two weeks' notice before the event (I.e before the 26th June) you will not receive a cash refund but you will be able:

    • Receive credit for future Oppidan services

    • Exchange the ticket with another family. We do not handle this.

    • Postpone your ticket to Oppidan Camp 2024.

  • In exceptional circumstances beyond our control, it may be necessary to cancel an Oppidan Camp. In this instance, your payment will be refunded in full.